Papers presented at CHI 18

Delighted to see the two great papers I con­trib­uted to being presen­ted at CHI 2018 in Montreal.

Ari Schle­sing­er, Kenton O’Hara and Alex Taylor (2018) Lets Talk about Race: Iden­tity, Chat­bots, and AI. In Pro­ceed­ings CHI 18. ACM Press.

Anja Thieme, Cyn­thia L. Ben­nett, Cecily Mor­ris­on, Edward Cutrell and Alex Taylor (2018) I can do everything but see!” – How People with Vis­ion Impair­ments Nego­ti­ate their Abil­it­ies in Social Con­texts. In Pro­ceed­ings CHI 18. ACM Press.

Abstract — Why is it so hard for chat­bots to talk about race? This work explores how the biased con­tents of data­bases, the syn­tact­ic focus of nat­ur­al lan­guage pro­cessing, and the opaque nature of deep learn­ing algorithms cause chat­bots dif­fi­culty in hand­ling race‐talk. In each of these areas, the ten­sions between race and chat­bots cre­ate new oppor­tun­it­ies for people and machines. By mak­ing the abstract and dis­par­ate qual­it­ies of this prob­lem space tan­gible, we can devel­op chat­bots that are more cap­able of hand­ling race‐talk in its many forms. Our goal is to provide the HCI com­munity with ways to begin address­ing the ques­tion, how can chat­bots handle race‐talk in new and improved ways?
Abstract — This research takes an ori­ent­a­tion to visu­al impair­ment (VI) that does not regard it as fixed or determ­ined alone in or through the body. Instead, we con­sider (dis)ability as pro­duced through inter­ac­tions with the envir­on­ment and con­figured by the people and tech­no­logy with­in it. Spe­cific­ally, we explore how abil­it­ies become nego­ti­ated through video eth­no­graphy with six VI ath­letes and spec­tat­ors dur­ing the Rio 2016 Para­lympics. We use gen­er­ated in‐depth examples to identi­fy how tech­no­logy can be a mean­ing­ful part of abil­ity nego­ti­ations, emphas­iz­ing how these embed into the social inter­ac­tions and lives of people with VI. In con­trast to treat­ing tech­no­logy as a solu­tion to a sens­ory defi­cit’, we under­stand it to sup­port the tri­an­gu­la­tion pro­cess of sense‐making through pro­vi­sion of appro­pri­ate addi­tion­al inform­a­tion. Fur­ther, we sug­gest that tech­no­logy should not try and replace human assist­ance, but instead enable people with VI to bet­ter identi­fy and inter­act with oth­er people in‐situ.

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